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Spam Protection

Services that we provide...

We offer 3 general tiers of Spam and Virus protection.  These offerings are listed below with explanations of each level and the respective features of that level.

 

Tier 1

This level includes the following:
  • Pass-Thru non-invasive Greylisting:  Greylisting provides a “temporary reject” of any email not recognized by our MailServer. If the email is legitimate, the originating mail server will attempt to resend the message (per RFC) at which time we will accept it. The objective here is that most spammers or automated mailers are not configured to retry messages.  In this case, we are not really filtering or removing any e-mail messages.
  • Virus filtering based on our Symantec database of 118,500+ known computer viruses.  Our Anti-Virus code base is also updated every day.
  • This level of service should remove from anywhere from 65% to 80% of spam from your mailbox.
  • Secure email transit using Transfer Layer Security (TLS) protocol
  • This can be set up with no moving of mailboxes, etc.  You can host your e-mail on any server and we can provide this service for you, or we can host your e-mail boxes.

Tier 2

This level includes the following:
  • Greylisting (as above) along with Spam Filtering – In addition to tier 1, we also will do spam filtering which will trap any suspected spam message into a special folder on our mail server.  You would need to log into the web mail console and white list any legitimate emails for future delivery.  Once any sender is white-listed, you will not need to further manage any future emails from that sender.
  • Control panel web mail log-in to manage all emails, spam lists, white lists and black lists in real time.
  • Spam filtering based on our 800+ tests in our spam test algorithm code base.  Our algorithms and code base is updated every day.
  • Virus filtering based on our Symantec database of 118,500+ known computer viruses.  Our Anti-Virus code base is also updated every day.
  • Secure email transit using Transfer Layer Security (TLS) protocol
  • This level of service should remove from anywhere from 75% to 88% of spam from your mailbox.
     

Tier 3

This level includes the following:
  • Challenge-Response spam filtering - Blocks 100% of spam!

  • Greylisting, Spam Filtering and Challenge/Response -   Along with tier 1 & 2 above, we would also implement a Challenge/Response function to your email which would require anyone sending you a message to verify that they are a valid sender by replying to a challenge message where they would enter a letter/number string in a web page.  Once they do that one time, any future emails will be delivered without delay.  You would need to log into the web mail console and make sure no valid emails are trapped, etc.  This is the most effective and fail proof way to protect yourself.
  • Spam filtering based on our 800+ tests in our spam test algorithm code base.  Our algorithms and code base is updated every day.
  • Virus filtering based on our Symantec database of 118,500+ known computer viruses.  Our Anti-Virus code base is also updated every day.
  • Message validity and routing checks, etc.
  • Secure email transit using Transfer Layer Security (TLS) protocol
  • Control panel web mail log-in to manage all emails, spam lists, white lists and black lists in real time.
  • Much more!

  • This level of service should remove from anywhere from 85% to 100% of spam from your mailbox.  (100% is using Challenge-Response filtering of emails)

For pricing information, please click here.

Please contact our customer service department for sales questions or to help decide which level of service would be best for you and your organization.  For general inquires, please click here and submit a request for information and a sales representative will contact you back in a timely manner.

 





  

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